289 357 0727

Frequently Asked Questions

Here are some of our most commonly asked questions about our services, fleet, and facility. If you have a question, you don’t see here, feel free to contact our team directly. A custom service representative will be happy to assist you. 

How Many Trucks Do You Have?

At Vicenberg, we operate with over 35 trucks in our fleet including pedal trucks which allow us to provide reliable deep-frozen delivery services throughout most of Ontario.

What Size is Your Facility?

Our centrally-located deep-frozen warehouse facility is over 50,000 square feet. The facility is equipped with Freezer storage, cross-docks, long and short-term storage solutions, pick and  pack services, and labelling. The warehouse is monitored with 24-hour CCTV surveillance.

What Type of Ordering Options Do You Offer?

We offer flexible ordering options that include phone, email, fax, and EDI (electronic data exchange) to facilitate your ability to seamlessly place orders.

Where Do You Serve In Ontario?

We service all of Ontario with the exception of North Western Ontario (Thunderbay, Kenorra, and Dresden).

What Kind of Storage Do You Offer?

At Vicenberg, we provide deep frozen storage solutions, our trucks, warehouse, and cross-docks are maintained at -28ºC or -20ºF for optimal preservation of food items. We do not offer meat storage.

Request a Quote

Talk to our friendly and trusted customer service representatives at Vicenberg to get a quote.


Amazing service from start to finish! A pleasure to deal with as well. We're glad we used them and will continue to do so. I highly reccomend them for any cold storage and transfers in Canada.

Jason C.

Good experience, fast service.

Harjeet T.

Ron & the entire team at Vice N Berg Cold Storage are very professional and always put customer service and customer experience first. I would highly recommend them to anyone looking for a solid delivery & service partner.

Catarina B.

I've had the pleasure of working with the Vice N Berg team for quite a while now. And it is always a pleasure. They are always happy to answer my questions and provide me with updates. Reliability is incredibly important to the business and I can always depend on them!

Chelsea S.